FAQ
Complete answers about our process, pricing, warranty, and services — so you can make decisions with confidence.
FAQ
How long does website or app development take?
Duration varies by complexity: landing page 7–14 days, SME website 14–21 days, e-commerce 30–45 days, and mobile app/ERP 60+ days.
Can I pay in installments?
Yes. Flexible payment: 50% down payment upfront, 50% after the project is completed and approved.
Is there a warranty after the project is completed?
All packages include a 3-month bug-fix warranty post-launch.
Is the source code given to the client?
Yes, after full payment you receive full source code, repository access, and technical documentation.
What is the typical cost of building a website?
Pricing starts from a Starter package for simple profiles up to Enterprise for custom needs. Final cost depends on features, design, and integrations. Initial consultation is free for an accurate estimate.
Are domain and hosting included?
They can be included or separate depending on the package. We help set up domain, hosting, SSL, and business email so your site goes live securely.
How many revisions are allowed during development?
Each package has a clear revision quota in the proposal. Minor revisions within scope are handled quickly; major out-of-scope changes are discussed as add-ons.
Is there maintenance after launch?
Yes. We offer maintenance packages for content updates, backups, monitoring, and minor fixes so your site stays fast and secure.
Do I need to prepare content and photos myself?
Ideally you prepare business copy, logo, and product/team photos. If assets are incomplete, we help structure content and recommend what to prepare so the project stays on track.
Does the website include SEO?
Our packages include technical SEO foundations: page structure, basic meta, speed, and mobile-friendliness. Ongoing content SEO and ads can be added as needed.
What payment methods do you accept?
We accept local bank transfers (Mandiri, BCA, BRI, BNI) per invoice. After transferring, send payment proof so work can continue promptly.
Can we meet offline in Jabodetabek?
Yes. Our team supports discussions online via WhatsApp/video call, and offline meetings in the Jabodetabek area by appointment.
Can Websitekuy build an online store?
Yes. We build online stores with product catalogs, cart, checkout, and payment/shipping integrations for SMEs and growing brands.
Can I request an Android or iOS app?
Yes. We build native/hybrid mobile apps for business use cases — from MVP to operational features like booking, membership, or delivery.
How do I start a project with Websitekuy?
Contact us via WhatsApp or the consultation form, share your business needs, and we will send a package recommendation and timeline. After agreement and down payment, development starts.
Need a Consultation?
Free consultation — our team is ready to analyze your needs and recommend the best package.
Ask via WhatsApp